IT Support Technician

The position will be varied, busy and challenging. You will manage all of the computer hardware, software and network infrastructure for our central Bath offices. You will work across both SHIFT Active Media and the Play Sports Network to ensure that colleagues are able to be as efficient and have as trouble free a working day as possible.

The Role
The position will be varied, busy and challenging. You will manage all of the computer hardware, software and network infrastructure for our central Bath offices. You will work across both SHIFT Active Media and the Play Sports Network to ensure that colleagues are able to be as efficient and have as trouble free a working day as possible.

Some of the key tasks will be:

  • General technical support for the office
  • Ensuring backups are made and verified both of personal computers and servers
  • Efficient setup and management of new starters
  • Decommissioning old equipment
  • Checking and updating our firewalls
  • Monitoring and managing network traffic
  • Remote support of users wherever they may be around the world
  • Supporting our development team in maintaining and looking after Linux cloud servers

You will be up for the challenge of researching and recommending new tools for the business to use and then taking ownership of the implementation and reporting of them.

About you
You’re happy working in an environment that is mostly Mac, though with some PCs and looking after laptops that travel many thousands of miles per year on location. You’ll be experienced in disaster recovery and backing up of data, working with Google’s G-Suite and in ensuring that assets are registered and looked after. We’re a growing company, so an interest in other areas of the business such as some knowledge of server admin would be useful and we would positively encourage you to look into increasing efficiency by working with the development team.

About us
Launched in 2010, SHIFT is the first truly international communications agency dedicated to the cycling industry. Our complete focus on cycling delivers a best in class knowledge together with outstanding results.
We are a 360-degree agency responsible for the international communications for fi’zi:k, FSA, Vision, the Giro d’Italia, KASK, British Cycling and many other global brands. From brand strategy, global media planning and buying, advertising creative, film and video production, website design and build, social media and beyond, our work resonates with cyclists the world over.
We’re a small but rapidly growing business, and while the atmosphere in the coolest office in Bath is relaxed and fun, we are very ambitious and work hard to exceed the expectations of our clients.

BENEFITS

  • Recently refurbished air conditioned city centre office
  • Generous holidays
  • Company pension scheme
  • A good coffee machine
  • Bike parking
  • Really good showers
  • Free fruit and jelly sweets
  • Relaxed office environment

DO YOU THINK YOU’VE GOT WHAT IT TAKES?
Send us your CV and a covering letter explaining why you are perfect for the role. You’ll also need to tell us the salary you think you deserve.

CONTACT
Digital Director, James Morell on james.morell@shiftactivemedia.com

Date Posted: 3rd March 2017

Closing date: 24th March 2017